Shipping & Returns

 

Shipping Information

All items will be shipped UPS ground within two business days of order.  If you need something faster, or would like it gift wrapped, please let us know, and we are usually able to oblige.  

Shipping costs are below.  Should your actual costs be less than charged automatically, we will credit you back.

Ground — $15 first item, $5 each additional item
2nd Day — $25 first item, $10 each additional item
Overnight – as quoted (please contact me before ordering)

 

Returns 

Please advise within 48 hours of receipt if an item is damaged in shipping or if it arrives and is not what you expected.  Returns must be received in new condition within 14 days of shipping on in-stock items.  Return shipping costs are the responsibility of the buyer, and we encourage you to track and insure your package.

Unfortunately custom / made to order pieces are not returnable.  If you have questions before you order please reach out.  We want you to love your ceramics as much as we do.